Get Back on the Road With Quality Collision Repair
GM-Backed Service You Can Trust
Not All Parts Are Created Equal
Collision Assistance at Your Fingertips
Your GM vehicle mobile app* includes Collision Assistance, a feature available with an active OnStar® plan that guides you through documenting collision details and allows you to book service directly with us — all in one place. Download your vehicle mobile app* today.
*Available on select Apple and Android devices. Service availability, features and functionality vary by vehicle, device and the plan you are enrolled in. User terms apply. Device data connection required. Actual images and features may vary and are subject to change.
The Advantage of GM Genuine Parts vs. Non-OE Parts
GM GENUINE PARTS
NON-OE PARTS
Designed to meet GM’s safety requirements
May not have crumple zones or meet manufacturer’s stringent safety requirements
Precise fit
May leave unsightly gaps between body panels
Quick installation
May require work-arounds and more time to get parts to fit
Primed and ready for paint
May not be primed, which might affect paint adhesion and overall finish quality
Verified build quality
No guarantee of material or design quality
Proven Structural Integrity
Unknown integrity
Requesting the Right Parts is Your Right
Discuss GM OE parts with your insurer
GM Original Equipment is the closest to factory-installed parts for your GM vehicle. To help promote the proper, safe repair of GM vehicles, it’s important to request OE parts when taking your vehicle in for collision repair.
Check your policy to be sure you’re covered
Check your policy to make sure you are covered for OE parts in all instances. Oftentimes, you may be covered for “parts of the same kind and quality.” Some policies may specify OE parts must be used and other policies may only cover non-OE parts.
Where should I take my vehicle?
Ultimately, you — not your insurance company — are in the driver’s seat when it comes to where to take your vehicle for repair. As a GM dealer and certified CRN facility, we maintain a high standard of customer service and repair to help you feel confident and secure that your vehicle is in the right hands.
Keep your GM a GM
Preserve the integrity of your GM vehicle by receiving the proper form, fit, function and quality you expect from GM Original Equipment, by using GM Genuine Parts and ACDelco parts.